Saturday, May 23, 2009

DON'T BUY A SAT-NAV FROM LIDL!

We were on to them before over this issue but , not only did they not reply to us, they never even acknowledged our correspondence. And , since Sunday May 10th 2009 , we have contacted them four times and have received the same treatment - no 'Thank-You-We'll-Be-In-Touch' , no acknowledgement that they have received our e-mails - nothing!
The reason we have been chasing Lidl since May 10th last is because of a newspaper advertisement which that company ran in some of that days newspapers - in the tabloid we seen it in , it was published in a side-by-side two-page spread , bearing the headline 'PRICE REVOLUTION : ONE COUNTRY - ONE PRICE!' :

Lidl Irish newspaper advertisement claiming 'ONE COUNTRY - ONE PRICE!'

But if you click-on to the Lidl.ie website , you are requested to
'Select Your Country-
Rep. of Ireland
Northern Ireland ' :


Lidl Irish website - 'SELECT YOUR COUNTRY : REP. OF IRELAND / NORTHERN IRELAND' .

From our experience , Lidl doesn't deal with our type of 'customer query' over the internet and the manager of our local Lidl Supermarket is always either "too busy" or "not available just now..." when the nature of our visit is explained to the receptionist/security guard. But we'll keep trying , and will post any update regarding this situation on this blog.
Thanks for reading!
Sharon.